Privacy Policy
Last updated: November 6, 2024
1. Information We Collect
We collect information that you provide directly to us:
- Account Information: Email address, password (hashed), subscription status
- Discord Information: Discord user ID and username (when you link your Discord account)
- Alert Preferences: Token addresses, score thresholds, and notification settings
- Payment Information: Solana wallet addresses and transaction IDs (processed via Solana Pay)
We also automatically collect certain information when you use the Service:
- Usage data and analytics (via Google Analytics)
- IP address and browser information
- Device information and operating system
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Send you alerts and notifications (Discord, email)
- Process payments and manage subscriptions
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Data Storage and Security
We use Supabase (PostgreSQL database) to store your data securely. All data is encrypted in transit and at rest. We implement industry-standard security measures including:
- Password hashing (bcrypt)
- Row-level security (RLS) policies
- Secure API endpoints
- Regular security audits
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
4. Third-Party Services
We use the following third-party services:
- Supabase: Database and authentication (privacy policy: supabase.com/privacy)
- Google Analytics: Website analytics (privacy policy: policies.google.com/privacy)
- Vercel: Hosting and deployment (privacy policy: vercel.com/legal/privacy-policy)
- Discord: Notification delivery (privacy policy: discord.com/privacy)
These services have their own privacy policies. We encourage you to review them.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- In connection with a business transfer (merger, acquisition)
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt-out of marketing communications
- Withdraw consent for data processing
To exercise these rights, contact us at support@cryptoflash.app
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session (authentication)
- Remember your preferences
- Analyze website traffic (Google Analytics)
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Service.
8. Children's Privacy
The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@cryptoflash.app